📦 Shipping Policy – DecoStone Surfaces

At DecoStone Surfaces, we pride ourselves on delivering our luxury eco stone wall panels safely and securely to your home or business. Please review our shipping terms below.

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🌍 Shipping Locations

• We currently ship within Tenerife.

• For orders to Other Canary Islands, please contact us at decostonesurface@gmail.com for a custom quote.

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🚚 Processing Times

• Orders are typically processed within 1 – 2 business days.

• Once your order has been dispatched, you will receive Confirmation by WhatsApp or email.

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📦 Delivery Times

• Local delivery Tenerife: standard - 2-3 days  Next day - next working day from order placement.

• Custom or bulk orders may take longer.

Delivery times are estimates and may vary due to carrier delays or holiday periods.

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💰 Shipping Costs

• Shipping costs are calculated at checkout based on weight, size, and destination.

• We may offer free local delivery or promotional free shipping during special events.

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🛡️ Packaging & Handling

Our wall panels are carefully packaged with protective materials to prevent damage during transit. Please inspect your order upon delivery and contact us immediately if items arrive damaged.

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📩 Questions

If you have any questions about shipping or special delivery requests, please contact us at Decostonesurface@gmail.com +34 662 614 777.